Benefits:

Competitive salary
Dental insurance
Health insurance
Paid time off
Training & development
Vision insurance

Job description

About Ideal Siding:

Ideal Siding is a premier provider of siding solutions, dedicated to enhancing the beauty and durability of homes across the nation. Our commitment to excellence extends through our innovative products, expert installation services, and exceptional customer care. We're currently expanding our team and looking for a knowledgeable Franchise Operations Consultant to join us.

Position Summary:

The role of a Franchise Field Coach for Ideal Siding encompasses a diverse set of responsibilities aimed at enhancing the performance and compliance of franchisees with the organization's standards and systems. Below is a detailed description of the duties associated with this position:

Travel and On-Site Evaluations (50% of Time)

City-to-City Travel: The Franchise Field Coach will spend a significant portion of their time traveling from city to city to visit various franchise locations. This travel is essential for conducting in-person evaluations and providing direct support to franchisees.
Shadowing Franchisees: While on-site, the coach will shadow franchisees to observe daily operations, understand the workflow, and assess adherence to Ideal Siding's established systems and processes.
Performance Feedback: Provide constructive feedback to franchisees based on observations made during visits. This feedback will focus on both strengths and areas for improvement, with the aim of enhancing operational efficiency and compliance with brand standards.
Compliance Verification: Verify that franchisees are following the prescribed systems and processes. This includes evaluating the use of materials, adherence to installation standards, and overall management practices.
Reporting to Headquarters: After visiting each franchise, the coach will report back to Ideal Siding headquarters. These reports will include insights on franchisee performance, adherence to systems and processes, and any observed challenges.

Remote Support and Guidance (50% of Time)

Call-Based Franchisee Support: The Franchise Field Coach will also dedicate a substantial amount of time to providing remote support. This includes conducting regular calls with franchisees to review quotes, discuss operational challenges, and offer guidance on best practices.
Navigating Challenges: A key part of remote support involves helping franchisees navigate challenges related to materials and installation. The coach will assist in identifying solutions to these challenges, ensuring that franchisees can maintain high-quality standards and efficiency.
Operational Improvement Suggestions: Based on both on-site observations and remote interactions, the coach will work closely with franchisees to suggest improvements to their operations. This includes recommending new tools, materials, or methods that can enhance productivity and quality.

Innovation and System Improvement

Identifying Innovative Practices: While performing their duties, the coach is expected to identify any innovative practices or improvements being implemented by individual franchisees that could benefit the entire franchise network.
Feedback for System Enhancement: Provide structured feedback to Ideal Siding's management on how the overall franchise system can be improved. This includes suggestions for process enhancements, new tools or materials, and training needs that can elevate the performance of all franchisees.

Essential Skills and Qualities

Analytical Skills: Ability to analyze operations and identify compliance with standards and areas for improvement.
Communication Skills: Excellent verbal and written communication skills are crucial for providing feedback, conducting effective training sessions, and reporting to headquarters.
Problem-Solving: Strong problem-solving skills to assist franchisees in overcoming operational challenges.
Adaptability: The ability to adapt to different environments and situations encountered during city-to-city travel and remote interactions with franchisees.

This position requires a proactive, supportive, and insightful individual who can act as the bridge between Ideal Siding headquarters and its franchisees, ensuring that high standards are maintained and innovative practices are shared across the network.

Qualifications:

Bachelor’s degree in Business Administration, Construction Management, or related field.
Experience in franchising; (2 years)
Experience in sales (2 years)
Excellent leadership, communication, and interpersonal skills.
Ability to analyze data and make strategic recommendations for operational improvements.
Willingness to travel as required.
Experience in siding or related fields is a plus.
Nice to have Project Management and Construction experience

Flexible work from home options available.

Compensation: $65,000.00 - $85,000.00 per year

Ideal Siding® is the fastest-growing siding company in North America. We have gathered experience from over a dozen successful siding companies and found a way to improve customer service, labour wages and the price that the homeowner is paying to get the siding replaced.

We’re more than a fast-growing franchise; we’re a collective of skilled professionals who share a dedication to excellence, collaboration, and a vision for what siding can mean to our clients and communities. We’re passionate about every project, from small repairs to high-end renovations, because we know that the work we do transforms homes and enhances lives.

We know that our success is built on the dedication and talent of each team member. That’s why we’re committed to creating a workplace where you’re valued, supported, and encouraged to bring your best every day.

^{Ideal Siding is committed to providing a workplace free from discrimination or harassment. We expect every member of our community to do their part to cultivate and maintain an environment where everyone has the opportunity to feel included, and is afforded the respect and dignity they deserve. Decisions related to hiring, compensating, training, evaluating performance, or terminating are made fairly, and we provide equal employment opportunities to all qualified candidates and employees. We examine our unconscious biases and take responsibility for always striving to create an inclusive environment that makes every employee and candidate feel welcome.}

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