- 36-hr work week for a healthier work/life balance
- Bonus based on performance
- Company parties
- Dental insurance
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
- Competitive salary
About Ideal Siding
About the Role
Key Responsibilities
Operational Strategy
- Develop and lead the operational strategy for Ideal Siding’s franchise network.
- Partner with the leadership team to align operations with company growth goals.
- Identify the systems, team structure, processes, and performance standards needed to scale the business.
- Translate business priorities into clear operational plans with measurable outcomes.
- Lead initiatives that improve franchisee performance, profitability, compliance, and customer experience.
- Ensure franchisees have the systems, training, tools, and support needed to execute consistently.
- Identify performance gaps across the network and implement strategies to close them.
- Build a stronger operating model that supports both new franchisee onboarding and existing location growth.
- Assess current operational workflows and implement scalable improvements.
- Create and refine SOPs, reporting structures, accountability rhythms, and performance dashboards.
- Ensure operational systems are practical, measurable, and adopted consistently across the organization.
- Work cross-functionally with Sales, Marketing, Finance, Training, and Technology to improve execution across the full business.
- Lead and develop the Operations team, including field operations, franchise support, and related functions.
- Set clear goals, expectations, and performance standards for the team.
- Build a culture of accountability, ownership, urgency, and continuous improvement.
- Mentor leaders and team members so the department can scale with the company.
- Support operational budgeting, resource planning, and cost-effective decision-making.
- Monitor operational KPIs and use data to make informed recommendations.
- Identify risks, bottlenecks, and inefficiencies that could impact growth, profitability, or franchisee success.
- Ensure leadership has clear visibility into operational performance and key priorities.
- Serve as a senior leader within the business and contribute to company-wide planning.
- Bring a strong point of view on how to improve execution, structure, and scalability.
- Lead change management efforts when new processes, systems, or standards are introduced.
- Represent the Operations function with professionalism, clarity, and confidence.
- 10+ years of progressive operations leadership experience.
- 5+ years in a senior leadership role overseeing teams, systems, performance, and cross-functional execution.
- Experience in franchising, multi-unit operations, construction, home services, trades, or field-based businesses is strongly preferred.
- Proven ability to build scalable operating systems and improve business performance.
- Strong leadership, strategic planning, communication, and change management skills.
- Experience managing operational budgets, KPIs, dashboards, team structures, and process improvement initiatives.
- Comfortable working directly with CEOs, owners, franchisees, and leadership teams.
- Bachelor’s degree in Business, Operations, Management, or a related field preferred. MBA or advanced business training is an asset, but not required.
Why Join Ideal Siding
Flexible work from home options available.
Ideal Siding® is the fastest-growing siding company in North America. We have gathered experience from over a dozen successful siding companies and found a way to improve customer service, labour wages and the price that the homeowner is paying to get the siding replaced.
We’re more than a fast-growing franchise; we’re a collective of skilled professionals who share a dedication to excellence, collaboration, and a vision for what siding can mean to our clients and communities. We’re passionate about every project, from small repairs to high-end renovations, because we know that the work we do transforms homes and enhances lives.
We know that our success is built on the dedication and talent of each team member. That’s why we’re committed to creating a workplace where you’re valued, supported, and encouraged to bring your best every day.
Ideal Siding is committed to providing a workplace free from discrimination or harassment. We expect every member of our community to do their part to cultivate and maintain an environment where everyone has the opportunity to feel included, and is afforded the respect and dignity they deserve. Decisions related to hiring, compensating, training, evaluating performance, or terminating are made fairly, and we provide equal employment opportunities to all qualified candidates and employees. We examine our unconscious biases and take responsibility for always striving to create an inclusive environment that makes every employee and candidate feel welcome.
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